At Rock Electric we are a family-owned, and run full-service electrical contractors, based in the greater Seattle Metro area. We have multiple teams of highly qualified and certified technicians with years of experience from multiple electrical industries. We take pride in providing the high-quality products and services to our customers and our reviews reflect all the hard work we have put in.
Founded in 2009, Rock Electric came out of the need for quality electrical work that we didn’t see in the area. So we decided to create the company and since then we have expanded from hot tub hookups and lighting and wiring into a full-service residential electrical company. Rock Electric really took off when we found Patrick Rasmussen our current Regional Vice President who has a lifetime of experience working in a variety of different electrical positions. His knowledge and the team that he has built had been a huge part of Rock Electric’s Success. We know have multiple highly qualified team that cover King, Pierce and Snohomish Counties and beyond.
Our Promise to You
At Master Decks we strive to provide you with the most professional experience possible. Our keys to delivering this high level of service ensure that you will be happy with every project.
Our Core Principles
Rock Electric now focuses on building lasting, fruitful relationships with customers and vendors alike, which is mutually beneficial. Additionally, Rock Electric has come up with six core principles to help guide us into the future to better provide a satisfactory experience for the customer and our employees: Quality, Safety, Communication, Reliability, Integrity, and Tidiness.
We believe in getting the job done correctly the first time without compromise. Our installers have years of experience and are lead by a project manager that has a lifetime in the electrical industry. In the rare case that a project is done that does not satisfy the customers standard we will make it right without question.
Customer and worker safety is a top priority at Rock Electric. We conduct mandatory safety seminars for all our employees. In these seminars, the rules and regulations set by OSHA for a safe work environment are revisited for the protection of those around them and themselves.
Rock Electric believes in open lines of communication so that we can produce a result that satisfies the needs and wants of the customer. We keep you in the loop during the whole process from start to finish so that you can pinpoint any discrepancies during the work process, and help us rectify them at once. We walk you through the install process from start to finish so you know what is happening before it happens.
Rock Employees will show up on time and be ready to go. We pride ourselves on being punctual and getting the job done in the timely manner that has been expressed to the customer. If there is a situation where we will not be on time there will be open communication on when we will be there and why the tardiness has occurred.
As a family-owned business, we want our customers to feel like friends and family. We love seeing their faces when a project finishes and we do everything we can to complete the job correctly and treat our customers as a member of our family. We are open and honest about everything we do and our customers come first.
A clean job site not only makes for a safer job site but from the customer’s standpoint, we don’t want to invade their space any more than we have to. We guarantee a safe and tidy job site at all of our locations.